At 01jili, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming programme is built to protect every Filipino player — because your well-being matters more than any jackpot.
These are the six pillars of 01jili's responsible gaming programme — practical tools and firm policies that put Filipino players in control of their gaming experience.
Every 01jili account goes through a mandatory age verification process. Players must be 21 years or older — no exceptions. We use government-issued ID checks and cross-reference data to ensure compliance with Philippine law and PAGCOR standards.
Set your own daily, weekly, or monthly deposit limits directly from your 01jili account dashboard. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period — giving you time to reconsider before spending more.
It's easy to lose track of time when you're enjoying live baccarat or spinning slots. 01jili lets you set session time reminders that pop up after a period of your choosing — a gentle nudge to take a break, grab a snack, and come back refreshed.
Need a short break from gaming? Activate a cooling-off period of 24 hours up to 6 weeks. During this time, your 01jili account is temporarily suspended and you cannot log in or place bets. The break begins immediately upon request.
If you feel that gaming has become a problem, 01jili's self-exclusion tool allows you to permanently or indefinitely close your account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
01jili's reality check feature displays a summary of your session activity — time played, total bets placed, and net result — at regular intervals. Staying informed about your gaming activity is one of the most effective ways to stay in control.
Self-exclusion is the strongest responsible gaming measure available at 01jili. When you self-exclude, your account is immediately suspended — you will not be able to log in, deposit, or place bets for the duration of the exclusion period. Any pending withdrawals of verified real-money balances will still be processed.
01jili takes self-exclusion requests seriously. Once activated, the exclusion cannot be reversed or shortened during the agreed period. This is by design — it gives you the space and time you need without the temptation to undo your decision in a moment of weakness.
To request self-exclusion, log in to your 01jili account and navigate to the Responsible Gaming section of your account settings, or contact our 24/7 support team directly. Your request will be confirmed and processed within 24 hours.
01jili's responsible gaming programme operates within the PAGCOR regulatory framework, which sets standards for player protection across all licensed online gaming operators in the Philippines.
Log in to your account and visit the Responsible Gaming section, or contact support.
Go to My AccountSetting up your responsible gaming preferences on 01jili takes less than two minutes. Here's how to get started.
Access your account at 01jili using your registered mobile number or email and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab within your account settings to view all available tools and limits.
Configure deposit limits, session reminders, cooling-off periods, or submit a self-exclusion request.
Need help? Our 24/7 support team is always available via live chat inside your 01jili account dashboard.
Responsible gaming starts with self-awareness. If any of the following signs sound familiar — whether for yourself or someone you care about — it may be time to take a step back and seek support.
Continuing to gamble in an attempt to win back money you've already lost, often leading to larger and larger bets.
Spending far more time gaming than you intended, or finding that hours pass without you noticing.
Using money set aside for rent, bills, groceries, or other essentials to fund your gaming activity.
Withdrawing from family, friends, or work responsibilities because of time or money spent on gambling.
Using gaming as a way to escape stress, anxiety, depression, or other emotional difficulties rather than for entertainment.
Feeling the need to conceal how much time or money you spend on gaming from people close to you.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use 01jili's self-exclusion tool or contact our support team. You can also reach out to mental health and gambling support services available in the Philippines.
Ask yourself these questions honestly. If you answer "yes" to three or more, consider using 01jili's responsible gaming tools or speaking to a support professional.
Do I sometimes spend more money on gaming than I planned to?
Have I ever borrowed money or sold something to fund my gaming?
Do I feel restless or irritable when I try to cut down on gaming?
Have I lied to family or friends about how much I gamble?
Do I think about gambling even when I'm doing other things?
Have I tried to stop gambling but found it difficult to do so?
Responsible gaming means treating 01jili as a form of entertainment — not as a way to make money or solve financial problems. The house always has an edge, and no strategy guarantees a win.
Here are some simple habits that keep gaming enjoyable:
You are never alone. If gaming has become a concern for you or someone you know, these resources are available to help — right here in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming framework sets the baseline protections that 01jili upholds and exceeds. Contact PAGCOR through official Philippine government channels for regulatory concerns.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline. If gambling-related stress, anxiety, or depression is affecting your mental health, trained counsellors are available to help. The hotline number is publicly available through the NCMH official website and DOH channels.
Gamblers Anonymous (GA) has active chapters across the Philippines, including in Metro Manila, Cebu, and Davao. GA offers free peer support meetings for anyone struggling with compulsive gambling. Meeting schedules and contact details are available through the GA Philippines network.
Our 24/7 customer support team is trained to assist players who have responsible gaming concerns. Whether you need help setting deposit limits, activating a cooling-off period, or requesting self-exclusion, our team will guide you through the process with care and without judgment.
Problem gambling affects not just the individual but also their family. If you are a family member or loved one concerned about someone's gambling behaviour, 01jili's support team can advise on third-party exclusion requests and point you toward family counselling resources available in the Philippines.
The Department of Health (DOH) Philippines runs mental health programmes through public hospitals and community health centres nationwide. If you are in Manila, Quezon City, Cebu, Davao, or any major city, mental health services are accessible through your local government health unit.
Only adults aged 21 and above may register and play at 01jili. This is a legal requirement under Philippine gaming regulations.
01jili takes underage gaming prevention seriously. We implement multiple layers of protection to ensure that no one under the age of 21 can access our platform or its games.
During registration, all players must confirm their age and provide a valid government-issued ID for verification. Accounts that cannot be verified as belonging to an adult aged 21 or older will be suspended pending review.
If you share a device with younger family members, we strongly recommend using parental control software to restrict access to online gaming sites. Several free and paid parental control tools are available for Android, iOS, and desktop devices commonly used by Filipino families.
Report Underage Access: If you believe a minor has gained access to a 01jili account, please contact our support team immediately at [email protected] (plain text — not a link). We will investigate and act promptly.
Gaming is best enjoyed as entertainment. Set your limits, know your boundaries, and play within your means. 01jili is here to support you every step of the way.
21+ Must be 21 or older to play. If gaming stops being fun, please use our responsible gaming tools or contact support.